Lendable is seeking a Head of Fraud Operations to lead the development and execution of anti-fraud and operational strategy across multiple consumer lending products in the UK and US. The role requires a strategic mindset to balance fraud loss reduction with an exceptional customer experience.
Requirements
- At least 6 years of experience in a fraud or fintech environment
- Deep understanding of UK regulatory frameworks (FCA, PSR) and industry standards, including exposure to US fraud mitigation
- Familiarity with fraud detection platforms, transaction monitoring systems, and the ability to analyse data for strategy recommendations
- Expert knowledge of credit card disputes & chargeback rules and Section 75 legislation
- Professional certifications such as ICA or ACAMS are highly desirable
Benefits
- Best-in-class compensation, including equity
- Flexible work arrangement (working from home 2 days a week)
- Fully stocked kitchen with meals and snacks
- Private health insurance
- Equal-opportunity employer with a commitment to inclusivity and openness