Director of Operations - QSR

The Director of Operations oversees the day-to-day operations of multiple restaurant locations, ensuring smooth functioning, excellent customer experiences, and business goals.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or related field
• Minimum of 5+ years in restaurant management, with at least 2 years in a leadership or operations-focused role
• Strong leadership and team-building abilities with experience managing a diverse group
• Financial Acumen: Proficient in budget management, cost control, and profit optimization
• Communication Skills: Excellent verbal and written communication skills with the ability to interact effectively with customers, staff, and senior management
• Problem Solving: Strong analytical skills and ability to resolve operational challenges efficiently
• Time Management: Ability to manage multiple tasks and priorities while maintaining a focus on customer satisfaction and operational excellence