Lambda is a fast-growing AI computing platform that equips engineers with tools to deploy AI. The company is seeking a Customer Success Manager to guide customers through the order process and maintain communication to ensure customer satisfaction.
Requirements
- 4+ years of experience working in Customer Success or equivalent department
- Strong written and verbal skills
- Ability to de-escalate situations and communicate transparently
- Process-oriented and collaborative mindset
- Proficient with G-Suite, Salesforce, and Slack
Benefits
- Generous cash & equity compensation
- Health, dental, and vision coverage for you and your dependents
- Commuter/Work from home stipends for select roles
- 401k Plan with 2% company match
- Flexible Paid Time Off Plan