BILINGUAL (English/Spanish) Cust Svc Support Rep--11am-8pm EST Remote (Patient Customer Service)

LabCorp is seeking a BILINGUAL (English/Spanish) customer service representative to work from home. The ideal candidate will have excellent communication skills, attention to detail, and ability to work in a fast-paced environment. The role involves answering inbound calls, resolving patient inquiries, and maintaining performance goals.

Requirements

• Answer 80+ inbound calls per day
• Assist Spanish speaking customers
• Initiate payment plans for patients
• Utilize multiple resources to resolve patient inquiries
• Maintain performance goals

Benefits

• Quarterly variable bonus potential
• Generous paid time off
• Medical, Vision and Dental Insurance Options
• Flexible Spending Accounts
• 401k and Employee Stock Purchase Plans
• No Charge Lab Testing
• Fitness Reimbursement Program