Customer Service Representative
L&M Corrugated ContainerWisconsin, United States
Posted September 11, 2025
Full Time
About the Company
L&M Corrugated Container Corporation, established in 1979, specializes in corrugated packaging and shipping supplies. With two locations in Wisconsin serving Northern Illinois and Southern Wisconsin, the company offers fulfillment services and emphasizes quality and customer service as core values.
Job Description
The Customer Service Representative handles complex customer accounts, coordinating with teams and ensuring a seamless customer experience. Responsibilities include managing escalated issues, processing orders, updating customer data, and assisting with administrative tasks. This role requires strong problem-solving and communication skills.
Requirements
- Manage customer accounts, including orders and projects.
- Coordinate with Sales, Design, and Production teams.
- Resolve escalated customer concerns.
- Maintain accurate customer data.
- Process orders, changes, and cancellations.
- Assist with general administrative tasks.
