System Analyst III

The System Analyst III is responsible for bridging the gap between business needs and Information Technology (IT) solutions in the Health Plan Payer environment.

Requirements

• Collaborate with business stakeholders to gather and analyze requirements
• Translate business needs into functional and technical specifications
• Partner with internal teams to ensure accurate solution delivery
• Support User Acceptance Testing (UAT) and production issue analysis
• Perform advanced system testing and validate data accuracy
• Document technical requirements, business workflows, data mappings, standard operating procedures, and integration points
• Lead complex end-to-end business and technical analysis for workflows and enterprise applications
• Ensure compliance with Protected Health Information (PHI)/Personally Identifiable Information (PII) handling, Health Insurance Portability and Accountability Act (HIPAA), and healthcare data security standards
• Ensure alignment with Agile delivery frameworks and Continuous Integration and Continuous Delivery (CI/CD) practices
• Provide subject matter expertise on Health Plan systems and processes
• Monitor and troubleshoot complex system issues and coordinate resolution
• Support staff by assisting with troubleshooting difficult issues related to deployment
• Evaluate and recommend system enhancements, configurations, integrations, and data flows to improve operational performance
• Apply subject matter expertise in evaluating business operations and processes
• Identify areas where technical solutions would improve business performance
• Consult across business operations, provide mentorship, and contribute specialized knowledge
• Ensure that the facts and details are correct so that the program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices
• Provide training and recommend process improvements as needed

Benefits

• Paid Time Off (PTO)
• Tuition Reimbursement
• Retirement Plans
• Medical, Dental and Vision
• Wellness Program
• Volunteer Time Off (VTO)