People Operations Partner (Senior HRBP)
KustomerNew York, New York, United States • New York, New York, United States
Posted October 4, 2025
Full Time
About the Company
Kustomer is a customer service platform that empowers businesses to deliver exceptional omnichannel experiences through complete customer visibility, intelligent automation, and easy customization. By enabling fast, personalized interactions across phone, email, chat, and social media, Kustomer helps growing brands build enduring relationships and drive better business results.
Job Description
Kustomer is a conversational CRM platform seeking a People Operations Partner (Senior-level). This role focuses on driving operational excellence, championing employee experience, and scaling People programs for sales and marketing teams. The partner will be a strategic advisor to leaders and employees, focusing on performance management, feedback, career development, and team health.
Requirements
- Serve as a strategic advisor and partner to managers.
- Act as the dedicated People Business Partner for Sales and Marketing teams.
- Design and deliver learning experiences.
- Design, scale, and operationalize People programs.
- Build strong relationships and act as a resource.
Benefits
- Competitive salaries
- Stock options
- Healthcare coverage
- Pension
- WiFi and Mobile reimbursement
- Generous vacation policy
