Create an outstanding customer experience, fulfill customers' prescription needs, provide patient counseling and pharmaceutical care, and maintain a safe and clean environment.
Requirements
- Fulfill customers' prescription needs while concentrating on the accuracy of every prescription filled
- Provide patient counseling and pharmaceutical care to customers
- Ensure pharmacies comply with all local, state and federal laws (including HIPAA)
- Maintain a professional image through personal appearance, conduct and attitude and the physical condition of the pharmacy
- Achieve a thorough knowledge of the trade area, its customers and its competition
- Create a positive pharmacy department image through strong service, friendliness and cooperativeness with customers, associates and outside vendors
- Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policy
- Maintain proper records, inventory and security on all scheduled drugs (i.e., controlled substances-narcotics)
- Follow procedures for handling pharmacy products from authorized sources
- Ensure all accuracy tools, including the accuracy scanner and 24-hour post dispensing audit report, are utilized appropriately
- Establish/maintain all record keeping practices necessary for legal compliance, Kroger policies, accounting policies and other requested reports
- Maintain a clean, neat work area, including work counters, shelves, floors and the customer counter to present a professional, sanitary, organized image to customers.
- Ensure all product returns are handled in a timely fashion and per company policy
- Maintain all equipment (e.g., computers, printers, accuracy scanners and cash registers) to ensure it remains in working condition
- Maintain and organize all policy manuals, reference books, state laws and required equipment and verify that all staff is knowledgeable of their use
- Maintain proper signage (e.g., store hours, counseling sign, services signs, pharmacists' photographs and names, and all other signs requested) in all areas necessary
- Make a strong and continuous effort to broaden personal knowledge and pharmacy skills
Benefits
- Comprehensive benefits to support Associate Well-Being, including Physical, Emotional, Financial and more
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco
- Valuable associate discounts on purchases, including food, travel, technology and so much more
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways
