Account Manager

We are looking for a passionate individual to partner with and ensure the long-term success of our managed service clients.

Requirements

• Serve as the non-technical point of contact for assigned group of Managed Services accounts and develop trusted relationship with both external and internal client team.
• Ensure that accounts are satisfied with Kraft Kennedy's level of service, communicating feedback raised by the client to Kraft Kennedy management, while ensuring any concerns are resolved in an effective and timely manner
• Proactively interface with accounts on a regular basis to ensure their needs are being met via ad-hoc check-ins and routine status meetings

Benefits

• Medical, dental, life and disability insurance
• 401k with company match
• Holidays/vacation/sick days
• Cutting edge training on the latest technologies
• Employee referral bonus program
• Phone reimbursement