This exciting role offers you the ideal opportunity to begin and further develop an impressive career within a values-driven culture.
Requirements
- Investigate, resolve and / or escalate all tickets reported to the Service Desk
- Act as ticket owner and lead communication with requester for incident life cycle
- Achieve a high 1st level resolution rate w/ adequate documentation
Benefits
- Committed to creating a safe and inclusive work environment
- Diverse opportunities to ambitious talent
- Proud equal opportunities employer
