Research Analyst

As a Research Analyst at Klue, you'll uncover the why behind every win, loss, and churn by delivering high-impact Customer insights. You'll guide, analyze, and translate Customer truth into strategic clarity, ensuring each program delivers real value.

Requirements

• Clear, concise, and professional communication across interviewing, writing, and presentations.
• Strong qualitative research skills: probing, active listening, narrative building, and thematic analysis.
• Excellent organization and project management, with comfort juggling multiple Customer engagements.
• Analytical mindset with the ability to identify patterns and connect insights through critical thinking.
• High emotional intelligence, Customer-obsessed mindset, and proactive approach to Customer satisfaction.
• Self-directed work style with strong judgment and a 'no-limits' mindset in a fast-paced environment.
• Natural curiosity and a desire to uncover insights others might miss.

Benefits

• Extended health & dental coverage that starts on Day 1
• Fun perks like discounts at Goodlife and Perkopolis
• Ownership: All full-time employees have the opportunity to participate in our Employee Stock Option Plan
• Vacation Policy: Take The Time You Need
• Top-tier tools
• AI First: All employees are encouraged to lean into AI to work smarter and faster
• Growth / Leadership: Direct access to our leadership team, including our CEO, and opportunities to connect with incredible people across the company
• Social connection: There's no shortage of ways to stay connected and have fun