Spontaneous application Community Manager (Video Games) - Worldwide - Remote

Keywords Studios is a global team of community professionals providing expert community and social media services to gaming and entertainment clients. We are currently accepting spontaneous applications to build a talent pool for future openings across multiple roles in Community Management and Social Media Management.

Requirements

• Reviewing all incoming community interactions on different social media platforms and communicating directly with players
• Responding to comments and player queries in a timely manner
• Creating engaging content for social media
• Building in-depth reports on community growth and engagement, and proposing improvements based on those findings
• Assisting the developer by collating and reporting on player feedback
• Helping foster and maintain a safe and welcoming environment for a game community
• Moderating discussions and comments following set community guidelines
• Proactively suggesting new ways to grow and care for your community
• Creating and updating corresponding documentation and as needed

Benefits

• Flexible work schedule
• Opportunity to work with global brands
• Diverse and inclusive work environment
• Nice work-life balance