Technical Implementation Manager - Corporate Security/International

Kaseware is a company that is changing the world of law enforcement and corporate security forever. We are seeking a Technical Implementation Manager - Corporate Security/International to help us make the world a safer place.

Requirements

• Solution with the client to develop processes and procedures to meet the customer use cases and requirements
• Implement complex systems and solutions in support of organizational objectives
• Form initial scope assessments, define work plans and roadmaps, and oversee groups executing implementation plans
• Liaise between departmental stakeholders and executive leadership to ensure alignment of all systems implementation
• Monitor systems past roll out and create reports detailing insights and potential improvements for future initiatives
• Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements
• Work closely with the development team to prioritize and advocate for customer needs and develop a roadmap for customer requirements
• Collect and analyze feedback from clients to continuously improve the implementation process and customer satisfaction
• Assist with the creation of support materials, such as user guides and FAQs, to aid clients in the transition to new systems or processes
• Engage with executive stakeholders and participate in steering committees
• Liaise between technical and non-technical teams to translate operational needs into technical solutions

Benefits

• Competitive salary and bonus program in an entrepreneurial environment
• Excellent health, dental, and vision insurance with generous company contribution
• Flex Spending Accounts
• Unlimited paid vacation
• 12 paid company holidays
• Paid Sick Time
• Paid Parental Leave
• 401k with company matching
• EcoPass provided for Colorado-based employees