Panel Service Executive

We are looking for a Panel Service Executive to join our team at Kantar Media. The successful candidate will work closely with our regional Solution Techs and other teams to provide an excellent level of service and support to our panel members. The role involves responding to incoming calls, making outgoing calls, collaborating with technicians, and providing support on ad hoc projects.

Requirements

• Communication - strong relationship building and communication skills
• Customer service - Polite and professional telephone manner
• Teamwork - proactive and strong self-motivated teammate
• Problem solving - ability to work in a fast-paced environment with proven experience of working to deadlines
• Good interpersonal and administrative skills
• Ability to multitask with a flexible attitude to work

Benefits

• Competitive salary
• Flexible working hours (includes weekends and evenings)
• Opportunity to work on projects with major clients (e.g. TikTok, BBC, YouTube, Google)
• Diverse and inclusive work environment
• Support for mental health and wellbeing