Technical Support Specialist
KajabiCalifornia, United States
Posted December 17, 2025
71000 - 81000 USD year
Full Time
About the Company
Kajabi is a company being rebuilt with founder speed and ambition, focused on helping everyday entrepreneurs use their platform to change lives.
Job Description
Kajabi is rebuilding with founder energy and speed, and this role will be part of a small, in-office team designed to learn, ship, and elevate Kajabi's Hero experience every single week. The Technical Support Specialist will be the human face of Kajabi, providing fast, clear, and empathetic help to Heroes through chat, email, and problem-solving conversations.
Requirements
- 1-3 years of support or customer-facing experience
- Comfortable with DNS, domains, SSL, HTML/CSS, API basics, modern SaaS tools and integrations, email setup and deliverability, and general web troubleshooting
- Passion for digital entrepreneurship and solving problems that matter
- Ability to write clearly, think quickly, and care deeply about doing things right
Benefits
- Competitive full-time salary + bonus + equity eligibility
- Full medical, dental, and vision (company-paid for you + family)
- 401(k) with 6% match
- Flexible PTO
- Fitness + wellness perks
- Mental health resources
- In-office lunches, collaboration days, and leadership growth opportunities