Intake Specialist
JVS BostonBoston, Massachusetts, United States
Posted November 7, 2025
46400 - 51000 USD year
Full Time
About the Company
JVS is a non-profit, non-sectarian agency that empowers individuals from diverse communities to find employment and build careers, and partners with employers to hire, develop, and retain productive workforces.
Job Description
The Intake Specialist ensures prospective clients are adequately screened for JVS programs and prepared for their next step with the agency, conducting one-on-one client meetings, screening for program interest and eligibility, and working with each client to identify their best program or service referral.
Requirements
- Excellent customer service skills and ability to interact with and assist a multi-cultural customer base, including those with low levels of English proficiency and limited educational backgrounds
- Customer friendly, patient, and exhibits a high standard of professionalism
- Experience working with people with barriers to employment
- Prompt, punctual, and demonstrates effective reasoning skills
- Demonstrated success in performance tracking, maintaining a contact database, or similar
- Bilingual preferred, especially Spanish, Haitian Creole, Portuguese, Amharic or Arabic
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance