Operation Manager, User Support - Tokyo

As a support operations team, you will work at the forefront of customer interactions, resolving issues and maximizing customer value. You will also have the opportunity to experience the design and organization of the operations team for products and services in the expansion phase.

Requirements

• Experience in managing support operations in a company with IT services or self-developed software
• Experience in formulating and implementing improvement measures for support operations in a company with IT services or self-developed software
• Ability to propose ideal visions of support operations

Benefits

• Comprehensive solutions by resolving issues that cannot be resolved by products alone with human power and service power