UK - Account Manager

We are seeking a dynamic and experienced Account Manager to oversee the recruitment and management of a large, temporary workforce at our client site. You will be responsible for building and maintaining strong relationships with the client, managing a team of coordinators, ensuring smooth payroll operations, and delivering key performance indicators (KPIs) to meet customer expectations.

Requirements

• Proven experience in an account management or operations role, ideally within the recruitment or temporary staffing sector.
• Experience working within the e-commerce or logistics sectors is desirable.
• Strong leadership and team management skills, with the ability to motivate and guide a diverse team.
• Excellent communication and interpersonal skills, with the ability to build strong client relationships.
• Solid understanding of payroll and HR processes, along with knowledge of labour regulations.
• Knowledge of recruitment technology and management software is desirable.
• Strong analytical and reporting skills, with a focus on delivering results.
• Ability to thrive in a fast-paced, high-volume environment.

Benefits

• Generous Annual Leave: 25 days pa + Bank Holidays and you gain an extra day off for each year you stay with us (after 2 years)
• Special Leave: Including Moving Day, Birthday, Wedding Day, and Volunteering Days
• Personal Leave: For Fertility or Cancer Treatment, Menopause, Gender Reassignment, Adoption and Time off for Dependents
• Enhanced Maternity & Paternity Pay to support your family journey
• Life Assurance Cover for peace of mind (after 1 year of service)
• Medicash Health Plans to support your wellbeing (after 1 year of service)
• Salary Sacrifice Pension Scheme with Penfold, to help secure your future
• Mental Health Support through our partner Therapy Chat
• Sabbatical Scheme to recharge and refocus
• Cycle to Work Scheme for an eco-friendly commute
• Impactful Work Environment where you’ll contribute to one of Europe’s fastest-growing start-ups