Dutch Junior Tech Support in Szczecin
Job SquadWest Pomeranian Voivodeship, Poland
Posted July 16, 2025
Full Time
About the Company
We are a global contact center, with more than 125,000 employees working at over 150 locations, spread across 31 different countries.
Job Description
We are a global contact center looking for a Junior Tech Support in Szczecin, Poland. The successful candidate will handle customer calls, emails, chats, and technical support, and work with various platforms such as Salesforce and LMS.
Requirements
- Handling customer calls, emails, chats, and technical support
- Working in Salesforce (registering conversations and responding to emails)
- Independent research on information on various platforms
- Preparing escalations according to agreed procedures
- Following rules and procedures
- Communicating with customers in a friendly and professional manner
- Participating in training and executing tests on the LMS-platform
- Supporting the OMS-platform
- Working with higher levels of support and reporting problems
- Solving problems with difficult customers
Benefits
- Medical care
- MyBenefit
- Life insurance