V104 - Intake Specialist | Client Services Intake Representative

Join Job Duck as an Intake Specialist and become the first point of contact for potential clients seeking immigration legal services. In this role, you will handle incoming calls, schedule appointments, and guide prospects through the intake process with professionalism and empathy.

Requirements

• Answer all incoming calls promptly and professionally
• Schedule new appointments using Google Calendar
• Convert leads into clients through effective communication and follow-up
• Proactively inform clients about the fee
• Collect payments via provided link
• Maintain a high level of customer service and professionalism
• Prepare and submit daily reports using Google Sheets
• Track pipeline and intake progress accurately