Head of Experience Design

Jimdo is seeking a Head of Experience Design to lead and develop their Product Design function, focusing on simplicity, usability, and customer outcomes for solopreneurs and micro-businesses. The ideal candidate will have senior leadership experience, a strong point of view on user-centered design, and the ability to evolve design systems at scale.

Requirements

• Senior leadership experience building and scaling high-performing product design teams
• Strong point of view on simplicity, usability, and user-centered design
• Demonstrated ability to evolve design systems and experience quality at scale across the full customer journey
• Practical experience integrating AI into design workflows to improve speed and outcomes
• Deep empathy for small businesses, solopreneurs, or similarly constrained customer segments
• Comfort operating across product, brand, content, and lifecycle design
• Strong collaboration skills and a systems-thinking mindset
• High standards, clear taste, and the ability to raise the bar without creating friction
• Experience in optimising for conversion while not detracting from usability

Benefits

• Inspiring Mission
• Flexibility and Trust
• An International Diverse Team
• Continuous Growth and Career Development
• Competitive Benefits Package
• Employee Assistance Program
• Up to three free Jimdo websites for personal or professional projects