Parts Sales Associate

The Parts Counter Associate is a front-line position responsible for providing excellent customer service and maintaining a professional work environment.

Requirements

• Provide exceptional customer service
• Maintain a clean, organized, professional and safe work environment
• Efficiently and accurately pick, put away, deliver orders and maintain customer will call
• Fabricates hoses
• Ships and receives freight
• Process customer and shop orders as well as returns
• Understands basic principles of inventory control
• Interact with customer to determine customer parts needs, process orders and communicate status
• Effectively look up appropriate parts in system to determine customer parts needs
• Demonstrate appropriate cash handling and payment procedures
• Follows Contamination Control guidelines
• Executes backorders
• Accurately process and complete parts orders with minimal supervision
• Attend to afterhours call schedule as required
• Resolve customer issues or concerns as necessary