Branch Manager
JA Riggs Tractor CompanyJonesboro, Arkansas, United States
Posted November 4, 2025
Full Time
About the Company
JA Riggs Tractor Company, operating as Riggs Cat, is a long‑standing dealer in Arkansas that offers new, used, and rental Caterpillar and other heavy equipment, along with parts and service support for construction and industrial customers.
Job Description
The Branch Manager is responsible for the overall operations of the branch, including profitability, effective management of parts, service, sales, and rental operations, and customer satisfaction.
Requirements
- Effectively manage all day to day operations of the team
- Responsible for financial performance objectives of the branch
- Manages all key performance metrics of the branch
- Monitor and ensure customer satisfaction by monitoring customer loyalty metrics and NPS scores
- Cross train individuals to perform in various departments
- Develop and recommend best practices to improve market share, financial performance, customer loyalty, customer growth, employee satisfaction, etc.
