Site Reliability Engineer (Macedonia)
⋮IWConnectBitola, Skopje, Prilep, Ohrid, Macedonia;
Posted September 15, 2025
Full Time
About the Company
⋮IWConnect is a technology consulting firm with over two decades of experience in turning fragmented IT landscapes into cohesive, high‑performance solutions that drive measurable business outcomes. Their core services span AI integration, custom application development, system integration, data analytics & business intelligence, and cloud infrastructure design, enabling clients to streamline operations and accelerate growth. Distinctive for its hands‑on approach, the company not only solves problems but also delivers its own products—such as Alex, 3DotsCommerce, and Pete—that automate workflow, enhance e‑commerce efficiency, and simplify development tasks. With a culture rooted in practicality and results, ⋮IWConnect empowers organizations to harness technology as a catalyst for innovation and profitability.
Job Description
We are seeking an experienced DevOps Engineer to join our team. In this role, you will be a key technical expert ensuring the reliability, scalability, and performance of our systems.
Requirements
- Partner with development, infrastructure, and operations teams to design highly available, fault-tolerant, and disaster recovery–ready systems.
- Implement Infrastructure-as-Code (e.g., Terraform) to automate provisioning, scaling, and management of cloud services (AWS, Azure).
- Lead and support incident triage, resolution, and recovery efforts during critical events.
- Provide advanced troubleshooting expertise and guide teams during outages.
- Conduct detailed postmortems, document lessons learned, and drive improvements to reduce Mean Time to Recovery (MTTR).
- Collaborate with developers, QA, and product teams to embed reliability principles throughout the software development lifecycle.
- Mentor peers on observability tools, performance optimization, and SRE best practices.
- Identify opportunities for continuous improvement in reliability, performance, and cost efficiency.
- Evaluate and recommend emerging technologies to enhance scalability and resilience.
- Contribute to internal documentation, ensuring best practices are accessible across the organization.
