Technical Support Engineer

Ivanti is seeking a Technical Support Engineer to provide world-class support to customers. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for delighting customers and solving tough technical issues.

Requirements

• 2+ years of experience in a role supporting enterprise IT with an emphasis on customer support
• Excellent interpersonal and communications skills
• Expert troubleshooting and reasoning skills
• Proven experience working on critical system down issues and escalations
• A desire for continuous learning and improvement

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) matching
• Flexible work arrangements
• Paid time off