Virtual Medical Receptionist (Remote - US Hours)

ISTA Solutions is seeking a skilled Virtual Medical Receptionist to join their remote team in South Africa. The role involves providing excellent customer service, scheduling appointments, managing patient records, and ensuring confidentiality in a medical environment. It requires a highly organized and compassionate individual.

Requirements

• Proven experience in a receptionist, customer service, or administrative role within the medical field is essential.
• Familiarity with medical terminology and health insurance processes.
• Proficiency with electronic health record (EHR) systems and scheduling software.
• Strong communication skills, both written and verbal.
• Ability to work independently and manage multiple tasks efficiently.
• High level of organizational skills and attention to detail.
• Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality.
• Tech-savvy, with a good understanding of virtual communication tools.