The Front Desk Manager possesses a dynamic outgoing demeanor with a passion for 'Delivering the Wow' through industry leading service while demonstrating exemplary problem resolution skills.
Requirements
- Minimum one year front of house supervisory experience in a hotel, cruise line or hospitality industry related field
- Minimum of two contracts within the shipboard operation as Guest Administration Officer, Guest Departure Officer and Assistant Front Desk Manager
- Fluency in English Language
- Ability to effectively deal with internal and external guests
- Knowledge of principles and processes for providing exemplary customer and personal service
- Ability to communicate diplomatically with managers and employees
- Ability to work positively and cooperatively in a diverse team environment
- Working knowledge of computers, internet access, and Microsoft Office
- Demonstrates a working knowledge to operate all office equipment
- Working knowledge of US cash handling procedures and foreign exchange
- Ability to speak fluently additional language(s)
- Minimum 21 years old
Benefits
- Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
- Earn recognition and career advancement opportunities
- Travel around the World
- Experience working with more than 72 nationalities
- Permanent job with contract 6-8 months onboard followed by 60 days of vacation
- Save Money as you do not pay for food and accommodation on board
- Competitive salary
- Visa fee will be reimbursed on board
- Medical insurance provided during contract
