Front Desk Agent
Island Hospitality ManagementCity of New Rochelle, New York, United States
Posted November 5, 2025
Full Time
About the Company
Island Hospitality Management is a hospitality services provider that manages hotel operations, including maintenance, engineering, and valet services. They support hotels by ensuring facilities are well-maintained, guests receive high-quality parking assistance, and engineering teams address mechanical and electrical issues. Their focus is on delivering reliable, professional support to hospitality properties.
Job Description
Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.
Requirements
- Check-in/Check-out hotel guests
- Process all payments according to established hotel requirements
- Provide information and assistance to all guests and vendors
- Prepares all necessary reports during each shift for the management team
Benefits
- Healthcare including Medical, Dental, and Vision Insurance
- HSA & FSA plans available!
- Dependent care FSA
- Identity Theft Protection Insurance
- Commuter benefits including transit & parking
- Pet Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary