Front Desk Agent
Island Hospitality ManagementPortsmouth, New Hampshire, United States
Posted July 7, 2025
Full Time
About the Company
Island Hospitality Management is a hospitality services provider that manages hotel operations, including maintenance, engineering, and valet services. They support hotels by ensuring facilities are well-maintained, guests receive high-quality parking assistance, and engineering teams address mechanical and electrical issues. Their focus is on delivering reliable, professional support to hospitality properties.
Job Description
Island Hospitality is seeking an upbeat Front Desk Agent to manage all aspects of front desk operations and provide excellent guest and vendor service. The role involves check-in/check-out, payment processing, providing information, and reporting requirements. Flexible scheduling availability may be required.
Requirements
- Check-in/Check-out hotel guests
- Process all payments according to established hotel requirements
- Provide information and assistance to all guests and vendors
- Prepare all necessary reports during each shift for the management team
- Readily available and approachable for all guests while providing excellent guest service
- Physical demands of standing, sitting, walking for extended periods
Benefits
- Healthcare including Medical, Dental, and Vision Insurance
- HSA & FSA plans available!
- Dependent care FSA
- Identity Theft Protection Insurance
- Commuter benefits
- Pet Insurance
- PTO and Payroll Incentives
- Employee Assistance Program
- Wellness Subscriptions
- Discounted tickets
- Team Member recognition programs
- 401(k) Retirement plan
- Incentive-based bonus
- Free room nights
- Employee discounts