Director, Training Development Delivery
ISG (Information Services Group)New London, Connecticut, United States
Posted December 13, 2025
Full Time
About the Company
ISG is a global technology consulting firm that helps organizations transform their business and technology landscapes through its industry-recognized practices, global delivery capabilities, and digital and product solutions.
Job Description
We're seeking a dynamic and creative Director, Training Development Delivery to lead large-scale learning design and development operations for multiple enterprise clients within a managed services framework.
Requirements
- 10+ years of experience in training development services industry
- 5+ years in a senior leadership role managing large, distributed teams
- 5+ years in ERP (preference for SAP) training services space preferred
- 5+ years application-based training background
- 3+ years of experience with at least one of the following platforms: SAP Enable Now, WalkMe, uPerform, Oracle Guided Learning, Assima
- Team leadership of at least 5-10 people in the training services space
- Proven experience leading large-scale managed services or outsourced training development operations (multi-client, multi-year engagements
- Demonstrated success overseeing enterprise system implementation training (ERP, CRM, HCM, etc.) and digital transformation learning initiatives
- Deep understanding of instructional design methodologies (ADDIE, SAM, Agile) and digital learning tools (LMS, LXP, DAPs,) simulation and authoring tools
- Strong leadership, operational management, and stakeholder relationship skills
- Business impact and adoption metrics for enterprise system training programs
Benefits
- Flexible work arrangements
- Opportunities for professional development and growth
- Inclusive and diverse work environment
- Competitive salary and benefits package