The Community Relations Representative assists the Community Manager and Assistant Manager with on-site operations of a single community, multiple communities, or neighborhood. They serve as the first point of contact for resident interactions on-site and handle inquiries, resident requests, and other resident-related items.
Requirements
- High School Diploma or equivalent work experience
- One year experience in customer service environment preferred
- Excellent customer service skills and a desire to help people
- General business acumen with the ability to handle basic accounting principles and concepts
- Excellent written and oral communication and interpersonal skills
- Ability to drive a motor vehicle or golf cart may be required
- Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law
- Ability to handle frequent standing, sitting, walking, stooping, bending, climbing stairs and lifting objects of up to 20 pounds
- In-town travel may be required
- Ability to work on weekends, holidays and evenings
- Regular, consistent and timely attendance
- Proficient computer skills and with software such as Google Calendar, Sheets, and Docs
Benefits
- Paid time off
- Matching 401(k)
- Health benefits
