The Business Analyst supports the technology needs of the Apartments Division by participating in the analysis and improvement of operational processes leveraging technology, leading the evaluation of proposed system enhancements, and participating in the implementation and support of technology projects and initiatives.
Requirements
- Acts as the liaison between business stakeholders, internal/external partners, and end-users in delivery of all technology projects and support releases.
- Manages all requirements gathering and needs analysis, effectively documenting and articulating strategic requirements to management, business stakeholders, and developers to implement solutions.
- Uncovers all operational requirements, identifies system challenges, and resolves technical issues for the business and customers.
- Reviews and evaluates existing system processes to ensure optimal effectiveness and proposes enhancements as necessary to drive continuous improvement.
- Conducts feasibility analysis of solutions and enhancements to existing marketing and business platforms to ensure the proposed solution fits the needs of the users.
- Supports ongoing change management for business users, provides subject matter expertise during development of training curriculum and conducts end-user training as needed.
Benefits
- Paid time off
- 401(k) matching
- Health benefits