Welcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests. We prioritize small gestures that make a big difference. That starts with our staff! We are currently seeking a Guest Services Representative at one of our hotel properties. The Guest Services Representative is responsible for assisting guests efficiently, courteously, and professionally in all front office related functions.
Requirements
- Represent hotel in a professional and courteous manner
- Check guests in and out in a timely and efficient manner
- Ensure reservations are taken correctly and courteously
- Be proficient in computer operating system
- Deal with guest issues in a professional manner
- Notify General Manager or equivalent of any guest, employee, or cash concerns
- Supervise property staff as needed
- Ensure compliance of safety and security standards
- Handle administrative duties as assigned
- Take responsibility for insuring that property is always clean and free of any trash and debris
Benefits
- Easy to follow training programs
- Supportive team throughout the onboarding process
- Health, dental, vision, life and disability insurance
- 401k with company match
- PTO for Full-time employees
- Sundays off and No late shifts
- Flexible schedules