Associate- Client Services
Interpolitan MoneyMumbai, Maharashtra, India
Posted November 5, 2025
Full Time
About the Company
Interpolitan Money is a values-led organisation that empowers global opportunities for clients, partners, and people. We offer tailored services and multi-currency solutions for seamless local and international transactions.
Job Description
Interpolitan Money is a global business with team members in the UK, India, UAE, and Canada. We're looking for a Client Services Executive to deliver high-quality, human service to clients across multiple time zones. The role involves handling client queries, onboarding new accounts, and resolving issues. This is a shift-based role, working on a rotational shift to support clients globally.
Requirements
- Experience in a premium contact centre, luxury hospitality, private banking, or professional services environment
- Passionate about delivering a consistently high-end, human-first service across cultures and channels
- A confident communicator, adaptable, empathetic, and capable of handling sensitive issues with maturity and discretion
- Commercially aware with a proactive mindset, you know how to turn a good conversation into a valuable relationship
- Comfortable using CRM systems (e.g. HubSpot or similar), handling client data accurately, and navigating service tools with ease
Benefits
- Opportunity to learn and develop new skills
- Quarterly team celebrations
- Attractive Employee Private Health
- 25 days annual leave
- Compulsory Birthday off
- ESOP Participation
- 2 days annually to volunteer for an initiative or charity
- Annual company Unplugged Week
