The Agency Head is responsible for piloting and developing the commercial and operational activity of their agency within a financial institution.
Requirements
- Manage the agency globally (commercial, operational, and administrative)
- Develop the client portfolio and achieve performance objectives set
- Guide, train, and motivate the team to ensure a high level of service
- Supervise the processing of financial operations and ensure their regulatory compliance
- Monitor performance indicators and ensure the proper application of internal procedures
- Represent the organization with local partners and institutions
- Identify opportunities for improvement and contribute to process optimization
