Operations Senior Associate
IntellectBrazil • New York, United States • Canada • Mexico
Posted October 13, 2025
Full Time
About the Company
Intellect's mission is to make mental healthcare & wellbeing support accessible for everyone. We do this by marrying technology with a human touch in a single platform, delivering end-to-end wellbeing support for individuals and organisations alike. For individuals looking for someone in their corner, Intellect's solution matches the right self-care resources, counsellors and clinical psychologists on any platform: mobile app, desktop, phone call and in-person. For organisations, Intellect's preventative, science-backed approach has been proven to cultivate thriving workplaces with stronger pulse survey scores, lower turnover, and high client satisfaction. Today, Intellect is the leading science-backed mental health tech company. Over 4 million members and leading organisations globally trust Intellect to provide personalized, evidence-based wellbeing support. 🏆 [Gold] Best Digital Wellness Provider 2023 - Human Resources Online 🏆 [Gold] Corporate Wellness Company of the Year 2024 - BeyondActiv 🏆 Google’s Best Apps of 2020 🏆 LinkedIn Top Startups 2024
Job Description
This Operations Senior Associate role within the Strategic Wellness Advisory Team will focus on the operational success of the company's mental health benefits platform. This includes tracking, monitoring, and assisting in the implementation of internal and external processes, as well as client engagement activities. The role will also support provider sourcing and efficient administrative tasks.
Requirements
- Experience within the tech startup space
- Strong operational background
- Effective communication skills
- Ability to work in cross-functional teams
- Ability to meet deadlines and manage priorities
- Open to candidates in Mexico and Brazil
Benefits
- Global company environment
- Generous leave policy
- Paid time off
- Birthday leave
- Quarterly mental health days
- Flexible work arrangements
- Work-life balance
- Medical coverage
- Performance bonus
- Development budget
- Mental health support
- Social events
