Manager, IS Google CCaaS
IntactToronto, Ontario, Canada • St. John's, Newfoundland and Labrador, Canada • Montreal, Quebec, Canada
Posted December 22, 2025
Full Time
About the Company
Intact is an equal opportunity employer that values diversity and inclusion. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
Job Description
We are looking for a Manager, IS Google CCaaS to join our growing team. The successful candidate will lead the deployment of Google CCaaS infrastructure, collaborate with IT, operations, and customer service teams, and provide leadership in a fast-paced, customer-centric environment.
Requirements
- Experience in managing professionals and leading teams of diverse experts
- Proven experience managing contact center technology solutions, preferably with Google CCaaS or other cloud-based platforms
- Experience in a professional environment to promote work, deliver work, develop and inspire teams, and design world class methods and approaches
Benefits
- Comprehensive benefits package
- Retirement plan
- Generous paid time off
- Employee assistance program