Customer Service Advisor

We're looking for a customer service advisor to join our Customer Operations Team in Gateshead. Our customer service advisors are on the front line at Instapro (Angi) Inc.), making sure all users have a good experience using our platform.

Requirements

• 1-3 years of experience in a customer service environment
• Outstanding communication skills
• Organised, able to prioritise workload, excellent attention to detail
• Comfortable with technology, able to quickly learn new applications and processes

Benefits

• Competitive salary (Approximately £25,500)
• Hybrid work environment (two days per week required - working from the office in Gateshead)
• 33 days holiday (including bank holidays) + 1 annual bonus leave day after 5, 8, 10, 15 and 20 work anniversaries (capped at 5 bonus leave days)
• Generous hybrid allowance
• Commuting allowance for office days
• 5% employer pension contribution
• Comprehensive private medical insurance with AXA
• Routine treatments health cash plan
• Enhanced parental leave
• Training support