The Global Field Operations Manager is responsible for ensuring excellent experiences for clients, managing a team and network of freelance guides, and driving growth through training, quality control, and data-driven decisions.
Requirements
- Experience managing teams geographically dispersed
- Excellent IT skills, particularly MS Office Suite
- Strong understanding of the tourism industry within Asia
- Experience leading tours or guiding
- Demonstrated experience in coaching, training, and developing management staff
Benefits
- Japanese Health Insurance
- Employee’ Pension Scheme
- Employment Insurance
- Labour Accident Compensation
- 23 days annual leave
- Day off on your birthday
- Volunteering leave
- Hybrid working or full remote working
- Annual Health Check
- Annual discretionary company performance bonus
- Designated learning and development time
- Structured career progression
- Employee Assistance Program