Prozessmanager Customer Data (w/m/d)
INGFrankfurt, Hesse, Germany • Berlin, Germany
Posted December 10, 2025
Full Time
About the Company
ING is leading in digital banking, innovating to empower people and businesses financially.
Job Description
Manage customer data projects from start to finish, oversee digital empowerment processes, lead agile project teams, and ensure top-notch customer experience.
Requirements
- Managing customer data projects from start to finish
- Oversight of digital empowerment processes
- Leadership of agile project teams
- Prioritization of strategic initiatives
- Stakeholder coordination
- Analysis of results and measurement of success using relevant KPIs
- Identification of opportunities to bring in new technologies to improve efficiency, compliance, quality, and customer satisfaction