SAP Program Manager - UK

We are seeking a dynamic and results-driven Program Manager - AMS to lead and oversee end-to-end application support and service delivery for our enterprise clients. In this role, you will be responsible for managing large-scale AMS programs, ensuring SLAs are met, driving continuous improvement, and collaborating with cross-functional teams to deliver high-quality IT services.

Requirements

• Relevant Service Delivery experience in Managed Services for SAP systems (S4HANA and/or ECC)
• Experience in a people management role, leadership
• Excellent problem-solving, communication, and leadership skills.
• Strong acumen to understand the business needs and ability to manage services in a very dynamic environment
• Knowledge and experience with SLA's, OLA's, and Contracts in insourced or outsourced environments.
• Good understanding of SAP ERP, functional and/or technical SAP application knowledge.
• Knowledge of industry trends, their impact on business strategies, and SAP's strategy and service portfolio.
• Ideally have SAP S4HANA, IT Service Management, Project Management certifications
• Knowledge and experience with Agile and Lean process methodology preferred

Benefits

• Opportunity to work with a global leader in next-generation digital services and consulting
• Chance to lead large global teams and work on digital transformation journeys of clients
• Access to on-demand learning methods and opportunities for growth and development
• Inclusive and diverse work environment
• Equal opportunity employer