IT User Support Specialist with French - Hybrid. Responsibilities include first point of contact for incidents and service requests, remote troubleshooting, and maintenance of customer service for all support queries.
Requirements
- Excellent written and verbal communication skills in French and English
- Strong active listening skills and ability to work independently
- Basic understanding of computers, network, software, mobile devices and cloud based technologies
- Ownership, responsibility and critical thinking
Benefits
- Hybrid work model
- Long-term and stable cooperation
- Performance bonus
- Financial appraisal for referring your friends and acquaintances
- Monetary compensation for the night shifts and compensation days for working during the Czech state holidays
- Meal allowance
- Multisport card
- Benefit card
- Organized training sessions during the first weeks and further upskilling courses (online, with our experts)
- 25 days of paid leave
- Modern offices (Vlnena Street) with a game room, a silent zone and kitchenettes in the center of Brno
