Customer Service Agent
InfosysIreland
Posted July 28, 2025
Full Time
About the Company
Infosys is a global technology services and consulting firm that helps enterprises across more than 50 countries accelerate digital transformation. The company delivers end‑to‑end IT solutions—including cloud, AI, big data, engineering, and business process outsourcing—while guiding clients through strategy, implementation, and continuous improvement. Its distinctive value lies in an AI‑powered core platform that prioritizes change execution and an innovation ecosystem that cultivates and transfers digital skills at scale. Infosys combines deep industry expertise with a culture of learning and agility, enabling clients to achieve higher performance and customer delight.
Job Description
Customer Service Agent job based in Wexford, Ireland, providing support for a leading brand and delivering a first-class customer experience.
Requirements
- Fluency in English is a pre-requisite
- Passion for providing exceptional service to clients
- IT literate
- Confident telephone manner with strong communications skills
- Self-motivated and friendly with a positive outlook
- Ability to handle confidential information
- Team Player
- Strong attendance, performance and adherence to policies are essential
Benefits
- 20 days holiday
- Permanent Contract of Employment
- High energy and dynamic work environment
- Culture for promoting from within
- Tenured Based Health Cover discounts
- Learning and development platforms available to all employees
- Global company with opportunities for growth across many countries
- Tenured based Maternity Cover contributions
- Opportunities to be involved and give back to the community
- Easily accessible site for all modes of transport
- Special staff offers – reduced rates with local stores and amenities
- Free access to the VHI Employee Assistance Programme and to the Virgin Pulse platform
- PRSA pension scheme
- Supportive working environment
