Senior Customer Success Manager
InfoSumNew York, New York, United States
Posted June 3, 2025
130000 - 150000 USD year
Full Time
About the Company
InfoSum is the world’s leading data collaboration platform and the only secure data clean room, empowering companies to deliver better customer experiences while prioritizing customer privacy. InfoSum enables safe connections between multiple parties to unlock the full potential of their customer data without risk of exposure or misuse. InfoSum not only prioritizes consumer privacy, but enhances it with patented, non-movement of data technology to create the most protected, most connected, and most accessible data collaboration network. InfoSum was founded in 2016 with a vision to connect the world’s data without ever sharing it. The company has multiple patents, protecting its invention of the ‘non-movement of data.’ InfoSum has offices throughout the US, UK, Europe, and Australia. The company is poised for continued growth following a Series B investment in August 2021, and a rapidly expanding client base.
Job Description
InfoSum is seeking a passionate and customer-focused Senior Customer Success Manager to manage and grow relationships with a portfolio of major clients in the AdTech space. The role focuses on understanding and implementing data collaboration use cases, driving engagement, and identifying new revenue opportunities. This is a people-first role in a rapidly growing data collaboration platform.
Requirements
- Demonstrable knowledge of how data and identity are activated in the digital media ecosystem
- 5-8 years of experience in Client Services/Customer Success in a technology company
- Strong understanding of how data and identity are activated in the digital media ecosystem
- Clear communicator with emphasis on precision to detail
- Demonstrable track record of successfully growing revenue from complex partnerships
- Ability to build and cultivate new relationships with potential and existing partners
- Organised self-starter
- Excellent interpersonal and customer-facing skills
- Positive and community-oriented attitude
Benefits
- Competitive salary
- 401k contribution
- Private health care
- Mental wellbeing support
- Corporate discounts
- Salary sacrifice schemes
