Showroom Team Lead

This entry-level leadership role is focused on supporting showroom operations and driving results through exceptional customer experiences. The Team Lead will act as a key member of the leadership team, ensuring operational excellence and fostering a collaborative team environment. Responsibilities include sales leadership, customer service, operational efficiency, and team development.

Requirements

• 1+ years of retail or customer service experience
• Proven ability to meet and exceed sales targets and KPIs
• Strong leadership and mentorship skills
• Excellent interpersonal and communication skills
• Keen understanding of menswear products, fit, and tailoring processes
• Ability to remain calm under pressure
• Self-starter with a solution-oriented mindset
• Strong proficiency in iOS and MS Office applications
• Flexible schedule (evenings and weekends)