Lead Solutions Engineer

Imprint is looking for a Lead Solutions Engineer to own the technical relationship with enterprise partners, ensuring seamless integration, launch, and enhancements of payment solutions. This role blends hands-on technical execution with systems-building, requiring someone who can bring order to ambiguity and scale partner success as Imprint grows.

Requirements

• Experience in solutions engineering, implementation engineering, sales engineering, or similar technical client-facing roles
• Strong technical background in REST APIs, front-end technologies, and mobile/web SDKs
• Payments experience is essential: deep understanding of payment networks, PSPs, and payment product architecture
• General understanding of how products are built, including front-end and back-end development concepts
• Demonstrated ability to operate effectively in ambiguity and bring structure to unstructured problems
• Extremely detail-oriented with a track record of managing complex, multi-stakeholder projects to successful completion
• Collaborative team player with strong cross-functional partnership skills
• Excellent judgment in balancing partner needs with internal priorities and knowing when to escalate strategic decisions
• Motivated by building a successful company and willing to operate as a senior individual contributor
• Proven track record of improving processes through tooling and automation

Benefits

• Competitive compensation and equity packages
• Flexible paid time off
• Fully covered, high-quality healthcare, including fully covered dependent coverage
• 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
• Access to industry-leading technology across all of our business units
• Leading configured work computers of your choice