Customer Support Team Lead
IMPACT BRANDSRemote job
Posted June 14, 2025
19200 - 19200 EUR year
Full Time
About the Company
IMPACT BRANDS is a leading contributor to the health and wellness industry, dedicated to helping improve the lives of people all over the world.
Job Description
Join IMPACT BRANDS as a remote Customer Support Team Lead and help impact billions of people worldwide. We prioritize growth and offer advancement opportunities from intern to leadership roles.
Requirements
- Proven experience in customer support or team management
- Strong communication and leadership skills
- Proficiency with Zendesk, Shipstation, or similar platforms
- Ability to analyze data and identify trends for process improvement
- Detail-oriented with excellent organizational and problem-solving abilities
- Excellent English skills (B2-C1)
Benefits
- Remote work
- Home office budget
- Health and wellness budget
- 25+ Working Days of Holidays
- Volunteering
- Personal development opportunities
- Professional growth
- Achievement Bonus
- Exclusive access to company products
- Flatwork culture
- Team spirit
