Operations Manager II

This Operations Manager II role focuses on ensuring guest satisfaction, managing hotel operations, and maximizing profitability. Responsibilities include overseeing teams, analyzing customer feedback, and maintaining operational efficiency. The role requires strong leadership and analytical skills to support the hotel's goals.

Requirements

• Supervise front desk agents, bell/van services, and maintenance/housekeeping functions.
• Ability to lift up to 50 pounds and operate property management/reservation systems.
• Regularly inspect assigned areas and develop action plans for deficiencies.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401k