Guest Service Supervisor 宾客服务主管（前台）

IHG is seeking a Guest Service Supervisor for their Front Office in China. The role focuses on providing excellent guest service, ensuring a positive experience, and contributing to a harmonious work environment within a global hotel group. IHG emphasizes a genuine approach to hospitality and a commitment to guest well-being.

Requirements

• Experience in a front-desk or guest service role.
• Strong communication and interpersonal skills.
• Ability to handle guest requests and complaints effectively.
• Knowledge of hotel procedures and policies.