宾客关系主任/接待员

This guest relations/Receptionist position requires a detail-oriented individual responsible for check-in/out, cash handling, currency exchange, and guest inquiries in a hotel setting. The role focuses on ensuring accurate records and providing excellent customer service. The ideal candidate will be proactive in addressing guest needs and contributing to a positive guest experience.

Requirements

• Enter and verify all data into hotel systems.
• Handle cash and currency exchange accurately.
• Manage guest accounts and assist with overseas conversions.
• Monitor accounting policies and procedures.
• Respond to guest requests and complaints.
• Proficiency in handling special promotions.